Support page

Zarph technical support is available to provide quick and effective assistance. If you need help with our products and services, count on us to find quick and accurate solutions.

At Zarph, our support team is always available to help.

We guarantee personalized and efficient assistance, resolving your questions quickly.

Instruction manuals

From the basic concepts to the most advanced features.

Read manuals

Supporting videos

A practical and visual experience for using our products.

See our tutorials

Customer support

We are available to help! Clarify any questions and get technical support from Zarph.

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FAQ'S

How to enter the equipment operations menu (login)?

There are two invisible buttons on the Zarph device screen.
1.1. The first button is in the top left corner.
1.2. The second button is in the bottom right corner.
1.3. Press the first button and then the second button.
The menu with username and password will appear.
Enter the correct username > press "Ok" to change to the PIN > enter the PIN and press "Ok".

How to turn off the equipment?

How to restart the equipment?

How to close a period?

How to close the period at Zero (to withdraw all the money inside the equipment)?

How to change the working capital?

How to change network settings?